Getting Started with Agent

Before you set up your Agent controls, determine the roles you require and decide what types of controls / searches you need.

Role Examples

Role	Description
Control Owner	Defaults to the person that creates the control, but can be changed. Receives alerts when a violation occurs. May be a Change Request Approver to Pre-approve / Authorize related changes.
Control Assignee	Manages the process risk. Receives alerts when a violation occurs. Approves Change Requests to Pre-approve / Authorize related changes.
Process Owner	Owns the Process and associated material risk. Receives alerts when a violation occurs. Receives periodic control reports. Approves Change Requests to Pre-approve / Authorize related changes.

Control/Search	Description
Record Control	Tracks all changes to the record (Customer, Vendor, Employee, Item) Any changes trigger a violation record / alert.
Record Field Control	Tracks changes to specified fields in a record. Changes on the specified fields trigger a violation record / alert.
Transactional Data Control	Tracks changes to transaction records and events Search types may be Journal entries, Checks, Bills, etc. This data type can be monitored as a whole (i.e. any changes additions, modifications, deletions), or specified (e.g. only Journal entries that have been modified after being approved, or journal entries entered and approved by the same user, or list of ad-hoc checks only etc).