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MSP System

To ensure optimal operation, provide the following hardware resources:

Microsoft SQL Server​

The following minimum system requirements should manage around 10 customers with less than 20 users each.

  • Windows Server 2019 (or newer)
  • MSSQL Server 2019 (or newer)
  • 4 CPU’s
  • 16 GB RAM
  • min. 100 GB HDD

CAUTION: Don't use SQL Server Express edition because of its limitations.

If your customer count grows, for every additional 200 users add at least:

  • 2 CPU’s
  • 8 GB RAM

Application Server​

The following minimum system requirements should manage around 10 customers with 20 users each.

  • Windows Server 2019 (or newer)
  • 4 CPU’s
  • 16 GB RAM
  • min. 50 GB HDD
  • .NET Framework 4.8

If your customer count grows, for every additional 200 users add at least:

  • 1 CPU
  • 4 GB RAM

RECOMMENDED:, you should use an application server to handle a max of about 100 customers. If you reach 100 customers, you should set up a second Application Server or use load balancing between the application servers.

CAUTION: Add a Web-Endpoint (including load balancing) for every additional 1000 users.

CAUTION: Add an Application Server (including load balancing) for every additional 100 customers or 1000 users.

note

Individual variables - like the number of passwords per user - will affect performance. Especially for Managed Service Provider (MSP) systems, you must monitor performance continuously and add resources on demand.