Activity Summary Emails
This article explains the behavior of Activity Summary emails containing compressed attachments and the conditions under which they are sent.
Expiry notifications sent to some users only
Explains why expiry notifications are received by some users only and how Netwrix Password Reset notification options determine which users get notifications.
How to change SMTP Timeout
Explains how to increase the SMTP send timeout by editing the registry. The default timeout is set to 60 seconds.
How to customize email notification template
Learn how to customize the email notification template for Account Lockout Examiner by editing the notification_template.txt file and using AD attributes and internal variables.
Notifications are not sent to distribution groups
Notifications are not delivered when a distribution group is set as the recipient because Exchange requires authenticated senders for distribution groups. This article explains two solutions: enable SMTP authentication in the Netwrix Auditor management console or disable the authentication requirement on the distribution group.
Notifications are not sent
Troubleshooting steps for when Account Lockout Examiner does not send email notifications for account lockouts, including how to verify settings and review logs.
SSL Exception — Failed to Deliver Netwrix Auditor
Explains why Netwrix Auditor health summary emails fail with an SSL Exception and how to verify TLS/SSL certificate expiration.
When is the Password Expiration Notification sent?
Explains when the password expiration notification is sent and shows the calculation used by Netwrix Password Reset to determine the sending date.